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Frequently
Asked Questions
How long
will my photo session take?
It depends.
General in-studio sittings last about 45 minutes to an
hour. Senior sessions may last as long as three
and a half hours, depending on the session. Engagement and bridal sessions may last as
long as an hour and a half. With newborns or small
children, we work at their pace. We take breaks
for play or feeding, changing, etc. It takes us
very little time to take your photo, but it takes longer
to capture YOU.
What
should we wear?
For most sessions we
suggest casual clothing that is comfortable. For
in-studio sessions, it is hard to do better than the
classics - white shirts with jeans or black shirts with
jeans. We can discuss your clothing in detail when
you book your session. There may be a particular
look you want in your portraits that would be enhanced
by a particular clothing.
Seniors should wear
clothing that defines them.
Children should
wear simple - overalls with no shirt, jeans and a simple
top, something comfortable. As a rule, solid
colors always work best!
How
long does it take to get my proofs?
Normally your proofs are available for viewing within
two weeks of your session. The exception would be
weddings, when it takes 3 - 4 weeks for wedding proofs.
For most sessions, we use projection, or video proofing.
We'll go over this with you at your image creation
session.
When will
my order be ready?
Your order will
normally be ready for pickup 7-10 days after you place
your order. Special or large size prints may take
slightly longer. Expedited order processing is
available at a 25 % surcharge. Same day processing
is also available for a 50 % surcharge.
Do
you shoot in color or black and white?
We shoot all of our
session using state-of-the-art digital equipment.
This means that once we capture the image, we are free
to make it color, or black and white, or use a wide
variety of digital enhancements.
Can I bring my dog/cat to the session?
The short answer is
"Probably". When you book your session, we can discuss
your specific requests.
Can
my photos be posted on-line for friends and family to
see and order?
Yes. For general
sessions, there is a nominal $10 fee for on-line
posting, and for weddings there is a $20 charge for
on-line posting. Our on-line site includes a
shopping cart which allows family or friends to order
directly from the studio, leaving you out of the "order
gathering" process!
How will my photos be delivered
to me?
Anything 11x14 or
larger, except for special "poster prints", will come
dry mounted ready for framing. Wallets come in a
sheet of 8, uncut. We can cut your wallets for you
a nominal fee of $3 per sheet. Why don't we cut
our wallets? Several reasons. When cut,
wallets become easier to lose. If they are cut
just before they are slide into a purse, wallet,
invitation, etc. they are easier to keep track of. Sometimes wallets are put into
holders or frames that are a non-standard size. By
pre-cutting the wallets, it makes it more difficult for
you to trim "just a sliver" than if they are still full
sheet size.
Do
you offer gift cards?
Yes! Gift
certificates are a great way to say "Happy Anniversary",
"Congrats on your new baby!", or just "I love you".
Gift cards are available in $50.00 increments
beginning at $50.00.
Do
you offer Christmas Cards?
You betcha! Ask
about our custom Christmas Cards for that card with Your
personal touch! You can also view MANY more
styles and order directly from your computer by going to
www.L-Annimaging.stylartstore.com
Can you tell me about your privacy statement?
Sure, click
here
to see that.
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Privacy Statement
Privacy Statement – L-Ann Imaging / on the Edge
Photography
General:
Your privacy, and the
privacy of your personal information, is very important
to us. That’s why we will never sell or make available
your personal information to third party marketing
companies.
We may from time to
time send you information on special promotions we
believe you may be interested in as a loyal and valued
customer. These may come in the form of email or US
mail. If email you will always have the option to “opt
out” of such mailings.
We strive to protect
your personal information as well, including credit card
numbers, addresses, phone numbers or any information we
may gather about your children or other family members.
These will never be made available to outside companies
for purposes of marketing or contacting you in any way.
We consider any unauthorized access to your information
as criminal and offenders will be held accountable.
Ordering:
None of the
information above should be construed to interfere with
the parent-child relationship, i.e. the parent’s right
to know. While general ordering information is
considered private information, orders placed of minor
children do not fall into this domain. We will preserve
the right of parents to know who has ordered photos of
their minor child upon request of the parents.
Likewise, parents
have the option of specifying who may or may not order
photos of their minor child. A “minor child” is
considered a person under the age of 18 at the time the
image was created.
Requests:
Any of our customers
may request that their session, photos, order, etc. be
kept confidential for any or no reason at all. We will
honor this request as long as it does not interfere with
parent-child rights above or Local, State, or Federal
laws.
Any questions may be
directed to us, we’d be happy to discuss them with you.
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